You work for Mr. Sushil Kumar Golyan, Manager of the Synergy Hotel, Sharma Path, Birgunj, Nepal.When guests ‘sign out’ before they leave they are able to make many comments on their feelings about the hotel and the service they have received. You have to write a report each month for Mr. Golyan on the points raised. These are the comments made by guests last month. Prepare a report with reference to these comments made by the guests before leaving the hotel.

The service in the restaurant was not very good. We often had to wait half an hour between courses.

EVERYTHING WAS LOVELY-IT IS A WELL RUN HOTEL

"There aren’t enough satellite channels on the TV - no movie channels."

"Very helpful staff - very polite."

"We had a splendid holiday - but the service in the restaurant could be quicker."

"The best hotel in Birgunj city. Very good value."

"It was three days before the broken light in my room was repaired."

"Lovely food - but poor service at meal times. Very slow."

"The gardens are beautiful."

"We will definitely come back. The staff are very friendly."

Prepare the checklists for compiling reports. Describe any two of them.

Identify and correct the errors in these sentences:

a) When you see Melanie later, please don’t mention about her hair.

b) Please give Linda or me myself a call if you have any questions.

c) I want to reiterate again that this behaviour will not be tolerated.

d) The said invoice is 2 months overdue for payment.

e) Has your job been effected by the retrenchments?

f) What time do you want to meet: at the store or plan Friday night?

g) The meeting has been fixed at 12.00 am.

What are the basic components of arguments? Explain with appropriate examples.

For each of the following, write a conclusion you can draw from the statements as shown in the example.

Example: The pond is frozen this morning. It was not frozen yesterday. The temperature must have dropped to below freezing point overnight.

a) There is a flu epidemic sweeping through the school. Gitta, one of the pupils, has a very high temperature and aching muscles, both of which are symptoms of flu.

b) The winter has been very severe. When we have a severe winter, the daffodils usually come into flower late.

c) Jane arrived before Jim, although they set off at the same time, and they were both travelling by car.

What are flaws in arguments? List out the major flaws and explain any one of them with at least one example.

Review the story Billennium by J.G. Ballard, or Burning Chrome by William Gibson. Consider plot, characters and the writer’s technological imagination among other elements in your answer.

Compare and contrast the stories Who Can Replace a Man? by Brian Aldiss and The Metal Man by Jack Williamson. Or Discuss Who Can Replace a Man? by Brian Aldiss as a science fiction story. You should consider plot, character and theme in your answer.

You work for Mr. David Gupta, Manager of Kathmandu Fashions, Ganesh Man Street, Thamel, Kathmandu. Mr. Gupta has just been told that some urgent repair work is being fixed to the staff car park next week and the car park will be closed for three days from 8 to 10 August. During this time staff who use their cars to come to work can use the customers’ car park but there isn’t a lot of room in this. It would be helpful if staff didn’t use their cars for these three days and would use the bus or make alternative transport arrangements to get to the shop. It would also help if staff could give each other lifts to work so there won’t be so many cars using the car park. Mr. Gupta has asked you to write a notice about the car park to be placed on the staff notice board. Write the notice.

In recent time, the number of electric vehicles (Two/Four Wheelers) is increasing in Nepal. In this context, write an argumentative essay about the advantages and disadvantages/challenges of using the electric vehicles. Come to a conclusion as to whether the use of electric vehicles can be a good thing or bad thing in the context of prices, taxes, battery backup and durability, among other things.

Or

Explain the major ways of assessing the reliability of authorities in arguments with examples.